CTI Consultant SDN BHD Launches New Customer Journey Map to Empower Entrepreneurs

[Malaysia, 2024] – CTI Consultant SDN BHD has officially launched its Customer Journey Map, designed to help entrepreneurs and business owners efficiently plan their journey from learning to business incubation. This structured roadmap consists of eight key stages, providing systematic and hands-on guidance for business growth.

Eight Key Stages for Comprehensive Entrepreneurial Support

CTI’s Customer Journey Map covers the complete journey from business learning to investment incubation, ensuring that entrepreneurs receive precise guidance at every step:

1.Business Learning – Build a solid foundation by understanding market trends and business models.

2.Create Product – Develop innovative ideas and transform them into market-ready products or services.

3.New Business Plan – Design a structured business plan and implement effective market strategies.

4.Analysis & Rebranding – Conduct in-depth data analysis and optimize branding for competitive advantage.

5.Event & Hands-on Experience – Gain real-world experience through practical business case training.

6.Demo Day (Startup Showcase) – Pitch business projects to receive market feedback and mentorship.

7.Tech Incubator & Supply Chain – Enter the incubation phase with access to resources and supply chain management.

8.Investor & Market Engagement – Connect with investors, enter capital markets, and drive business growth.

Optimized Business Pathway to Maximize Success

A CTI representative stated:

“This Customer Journey Map is not just a process outline but a strategic roadmap for entrepreneurial growth. By clearly defining each stage and focusing on hands-on learning, we help participants transition from ‘idea’ to ‘execution’ and ultimately achieve sustainable business success.”

Three Key Enhancements:

•Logical Flow Optimization – The sequence has been refined to ensure a smooth progression from learning to execution, incubation, and investment.

•Improved Information Structure – Added customer objectives and key outcomes at each stage to help entrepreneurs track their progress.

•Refined Visuals & Content – Professionalized the text and layout for enhanced clarity and brand positioning.

Global Vision, Driving Innovation and Entrepreneurship

With a global perspective, CTI aims to connect entrepreneurs, mentors, investors, and market resources to create a well-rounded support system for startups. In the future, CTI plans to expand its online training, offline incubation, and investor networking programs, helping businesses scale internationally.

About CTI Consultant SDN BHD

CTI is a consulting company specializing in innovation and entrepreneurship services. It provides product positioning, data-driven market strategies, business incubation, and optimization solutions. Through tech incubators, entrepreneurship courses, and business consulting, CTI accelerates business growth and maximizes commercial value.

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